General Healthcare
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From Hospital to Hospitality: How Compassion Is Transforming Care—and What Every Business Can Learn
Compassion has long been seen as a virtue in healthcare, but the science now shows it’s essential.
How an Old Story with Fresh Lessons Can Guide Healthcare During Turbulent Times
In our busy lives as healthcare professionals, how often do we pause to deliberate before choosing a course of action? I would humbly suggest it’s not as often as we should.
Ballooning Chronic Disease Rates Require Rethinking Hospitalization
In a world where more than half of all Americans have a chronic disease, it is time to create new models of care.
Diabetes Care in the U.S. Needs a Revamp
At University Hospitals, we have 60,000 people with diabetes and a handful of endocrinologists. We’ve made the decision to invest in the power of collaboration with the belief that it’s a path toward addressing both clinical and workforce challenges.
Love can Save Healthcare from the Brink. We Have the Data to Prove It.
The path to improvement is something much more basic to the human condition. We will at long last fulfill the promise of delivering exceptional healthcare when we build that most fundamental emotion into our care model — love.