University Hospitals Named for the Eighth Time as one of the World's Most Ethical Companies by Ethisphere

CLEVELAND – University Hospitals has been recognized by Ethisphere, a global leader in defining and advancing the standards of ethical business practices, as one of the 2020 World’s Most Ethical Companies.

This is the eighth year University Hospitals has received this recognition since 2012 and is one of only five honorees in the health care providers’ category. In 2020, 132 honorees were recognized spanning 21 countries and 51 industries. The award underscores an ongoing institutional commitment to lead with integrity and prioritize ethical business practices.

“The 2020 World’s Most Ethical Companies award is a tribute to the integrity of our caregivers at University Hospitals,” said Thomas F. Zenty III, Chief Executive Officer of UH. “We strive to maintain high professional and ethical standards as we deliver the highest-quality care to our patients by living according to our core values: Excellence. Diversity. Integrity. Compassion. Teamwork.”

UH highlighted several programs to Ethisphere to demonstrate its commitment to integrity and social responsibility. At its core, UH promotes a culture based on values and ethics. That culture is supported by a robust compliance and ethics program committed to continuous improvement. In the recent past, UH has enhanced its enterprise risk management program, improved management of relationships of interest, and increased compliance counseling services. Further, UH continues to foster a Speak-Up Culture by reinforcing the message that every caregiver in every role is empowered to make a difference.

“UH’s intent to make a difference directly impacts the communities we serve,” said Valda Clark Christian, UH’s Chief Compliance Office. “The UH Rainbow Center for Women & Children recently partnered with an adjacent grocery to launch hands-on cooking and nutrition classes. The classes offer targeted programming for new moms, diabetics, those managing hypertension or high cholesterol and many more. The UH Otis Moss Jr. Health Center Food for Life Market and Healthy Harvest programs provide free, fresh, healthy food and dietitian consults to individuals suffering from food insecurity or dietary needs. UH also sponsors community-focused programming addressing infant mortality, job training, health screenings, as well as screening and support services for those at risk of opioid use disorders.

“UH is honored to receive Ethisphere recognition as one of the 2020 World’s Most Ethical Companies,” said Christian. “Such recognition is the product of a system-wide commitment to upholding our ethical standards and practicing our values daily. In times of change and challenge, those commitments and practices guide us in our quest to be the most trusted health care provider for our community.”

Being an eight-time honoree underscores UH’s commitment to leading ethical business standards and practices ensuring long-term value to key stakeholders including patients, caregivers and suppliers.

“Congratulations to everyone at University Hospitals for earning this recognition,” said Ethisphere’s Chief Executive Officer, Timothy Erblich. “This is a moment to acknowledge the leaders working to advance corporate cultures defined by integrity and affirm those companies contributing to broader societal imperatives and the greater good.”

Methodology & Scoring

Grounded in Ethisphere’s proprietary Ethics Quotient®, the World’s Most Ethical Companies assessment process includes more than 200 questions on culture, environmental and social practices, ethics and compliance activities, governance, diversity and initiatives to support a strong value chain. The process serves as an operating framework to capture and codify the leading practices of organizations across industries and around the globe. Best practices and insights from the 2020 honorees will be released in a report and webcast in March and April of this year.

All companies that participate in the assessment process receive an Analytical Scorecard providing them a holistic assessment of where their programs stand against the demanding standards of leading companies.

Honorees

The full list of the 2020 World's Most Ethical Companies can be found at https://worldsmostethicalcompanies.com/honorees.