Patient Experience

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Thumbnail image of Lisa Griffin at awards ceremony.

Patient Access Collaborative Recognizes Access Leaders of the Year

Lisa Griffin, MBA, CCCM, Chief Consumer Officer at University Hospitals, recognized as a leader in patient access who demonstrates innovation, measurable impact, and strategic vision.

Thumbnail image of Masimo Radius device.

University Hospitals Expands Continuous Patient Monitoring Technology System-Wide

Masimo Radius VSM streamlines experience for patients, nurses, and staff.

Governor Mike Dewine with childrens hospital reps thumbnail image

Ohio-Based International Children’s Hospitals’ Patient Safety Effort Saving Lives with More Than 30,000 Spared from Harm

This significant safety milestone has also resulted in an estimated savings of $668.4 million in healthcare costs.

Exterior of UH MacDonald thumbnail image

University Hospitals launches TeamBirth model across all labor and delivery locations

New approach empowers mothers and strengthens collaboration among care teams.

Seidman Cancer Center fall aerial

University Hospitals Seidman Cancer Center Receives Funding to Implement Improved Symptom Monitoring for Patients Undergoing Cancer Treatment

University Hospitals Seidman Cancer Center Receives Funding to Implement Improved Symptom Monitoring for Patients Undergoing Cancer Treatment.

Drs. Cliff Megerian and Peter Pronovost on the White House lawn

University Hospitals Recognized at White House for Patient Safety Leadership

University Hospitals was the only Ohio healthcare system to make a formal pledge to identify a path forward to Zero Harm.

Exterior Photo of UH Parma Medical Center

UH Parma Medical Center Earns Prestigious Five Stars for Quality from CMS

UH Parma Medical Center earns the highest possible quality rating of five stars from the Centers for Medicare & Medicaid Services (CMS), the federal agency that administers Medicare.

Elyria Medical Center

UH Elyria Medical Center Earns Highest Rating Given by CMS

University Hospitals Elyria Medical center receives Five Stars from the Centers for Medicare & Medicaid Services (CMS), the federal agency that administers Medicare.

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