Changes in Visitation and Masking Policies for the University Hospitals Health System

Visitation

We know that patients benefit clinically and emotionally from family and friends visiting them in the hospital. Effective April 24, 2023, there will no longer be limits on the number of visitors to hospitals during visiting hours, 7 a.m. – 9 p.m.

These hours are flexible based on patient care needs and compassionate exceptions. If a patient requests a visitor to stay overnight, the request is coordinated with clinical staff. Visitation may be restricted in specific areas of the hospital as reasonably necessary or clinically appropriate. Visitors are asked not to visit when they are sick and to self-screen before entering UH hospitals.

Masking

Effective April 24, 2023, masks will be required only in patient-care areas. These areas include patient rooms, during direct patient interactions with health care givers in patient care areas, and in waiting rooms reserved for patients (such as outpatient waiting rooms).

Masks will no longer be required in common areas of our buildings not used for patient care, including cafeterias, elevators, or parking structures.

We will continue to closely monitor Centers for Disease Control and Prevention (CDC) COVID-19 community transmission and community levels in our service area for infections and continue to update our masking policies.

We remain committed to the safety of our most vulnerable patients. Family and friend visitors to inpatients are asked not to visit when they are sick and to self-screen before entering UH hospitals.