New University Hospitals Urgent Care Will Increase Patient Access

CLEVELAND – University Hospitals (UH) will open a new Urgent Care facility July 25 in Mayfield Heights, as well as extend hours at several locations throughout Northeast Ohio.

The moves will provide greater access to high-quality healthcare services to residents across the region. They are also part of a plan to open multiple new urgent care locations across several neighborhoods, enhancing the reach of the health system’s comprehensive care network. UH’s goal is to deliver health care closer to where patients live, work and shop.

The new UH Urgent Care in Mayfield Heights is located at 1300 SOM Center Road. This location is accessible by major highways and is adjacent to large retail centers and neighborhoods, bringing care where it is needed most. Hours for this site are 8 a.m. to 8 p.m., seven days a week.

Additionally, UH has expanded hours of operation at urgent care centers in Broadview Heights, Chagrin Highlands, Concord, Medina, Streetsboro, Twinsburg and Westlake. The new hours are 8 a.m. to 8 p.m., Monday – Friday, and 9 a.m. to 5 p.m. on weekends.

“Urgent cares are an essential piece of our UH care delivery model,” said UH Chief Operating Officer Paul Hinchey, MD, MBA. “They are a more affordable option than emergency departments for patients who don’t have a primary care physician but need immediate, non-life-threating medical attention.”

The new facilities will be equipped with advanced medical technology and staffed by experienced healthcare professionals dedicated to providing compassionate, efficient and personalized care to patients of all ages.

UH Urgent Care President Lee Resnick, MD, is enthusiastic about the expansion.

"Our primary goal is to reimagine urgent care for Northeast Ohio by removing obstacles and easing access to care while delivering exceptional patient experiences,” Dr. Resnick said. “The expansion of UH Urgent Care in Northeast Ohio is a significant step towards fulfilling this commitment. By increasing access to urgent care services, we aim to make a positive impact on the lives of individuals and families throughout the region, providing them with the prompt and effective care they deserve in retail locations where they live, shop and work."

Offering more urgent care locations can relieve the burden on emergency departments, allowing them to focus on critical and life-threatening cases. The increased access to urgent care services will also help reduce wait times, ensuring patients receive timely treatment while alleviating strain on primary care providers.

UH Urgent Care is being operated as part of a joint venture with WellStreet. To support the expansion, UH Urgent Care will be bringing hundreds of healthcare jobs to the Northeast Ohio market. It is currently seeking experienced physicians, nurse practitioners, physician assistants and other medical professionals, looking for consistent, meaningful work, to join the team. For more information about career opportunities with UH Urgent Care, visit https://www.wellstreet.com/careers-university-hospitals/

UH is dedicated to improving healthcare accessibility and meeting the evolving needs of the Northeast Ohio community. The expansion of UH Urgent Care will contribute to this mission, ensuring residents have easy access to high-quality care when and where they need it.